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Development Services Assistant, Gift Processing and Acknowledgement

How You Will Contribute

The Development Services Assistant for Gift Processing and Acknowledgment is responsible for the accurate processing of daily gift batches in The Raiser’s Edge, the Museum’s fundraising database.  This position serves as a constituent records and contributions specialist and promotes adherence to industry standard best practices for charitable contributions.  Additionally, the Development Assistant for Gift Processing and Acknowledgement maintains a large body of institutional knowledge of major donors and their giving histories and preferences.

Specifically, you will:

  • Analyze, process and receipt gifts, pledges, and payments
  • Produce, distribute for review, and mail individualized acknowledgement letters
  • Run and distribute audit reports for each gift batch
  • Produce pledge reports and reminders
  • Alert the Director of Development Services to gift situations that present a challenge to compliance with best practices for charitable gift receipting and acknowledgement.
  • Work with directly with donors and/or financial advisors to help facilitate the transfer of securities and wire gifts
  • Provide annual audit materials as requested by the Director of Development Services and the Museum’s Finance Department
  • Monitor relevant websites and listservs to remain abreast of industry standards and IRS regulations
  • Respond to requests for gift and giving history information, run routine reports, and assist Development staff with retrieval of gift information.
  • Work closely with Major Gift Officers and other Development staff to ascertain the correct designation of complex gifts.
  • Create and maintain documentation for all gift processing and data entry procedures
  • Primary staff responsible for record maintenance, including record creation, contact information updates, committee memberships, deceasing, merging, and data cleanup projects as assigned.
  • Supervise the VSA who maintains the departmental paper files
  • Office-wide duties including mail pick-up and drop-off and general phone line coverage
  • Other duties as assigned

Your diverse background includes:

  • One to two years of experience in a Development environment
  • Experience with The Raiser’s Edge or other, similar database
  • Experience with Microsoft Office, particularly Word and Excel
  • Highly detail oriented
  • Ability and desire to provide superior customer service
  • Ability to prioritize tasks, work under pressure, and maintain quality of detailed work
  • Good problem solving and analytical skills
  • Ability to manage confidential data in a responsible manner
  • Strong interpersonal and communications skills including tact, patience, and courtesy
  • Excellent writing skills
  • B.A. degree or equivalent experience
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