Effective October 11, 2021 all new employees at the Philadelphia Museum of Art will be required to provide proof of vaccination for COVID-19 upon hire.

We Are Committed to an Inclusive Workplace
At the Philadelphia Museum of Art, we actively seek to employ a diverse group of people who embody our organizational values. We welcome and encourage individuals of all backgrounds to apply, especially those from marginalized and underrepresented groups in the museum field, who are inspired by our shared purpose and enjoy working collaboratively with others.

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship or immigration status, color, disability, ethnicity, familial status, gender identity and/or expression, genetic information, marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other protected status.

What We Do
We are Philadelphia's art museum, a landmark building, a world-renowned collection. A place that welcomes everyone. We bring the arts to life, inspiring visitors—through scholarly study or creative play—to discover the creative spirit that lies within each of us. We connect people with the arts in rich and varied ways, making the experience of the Museum surprising, lively, and always memorable.

Who We Are
Our values define who we are. They drive the way we do things and the decisions we make. We are open – we welcome everyone, opening eyes and minds to the expressive power of the arts. We are connected – we sustain and strengthen the communities we serve, bringing together diverse audiences. We are vital – we bring the arts to life, engaging visitors from Philadelphia and around the world. We are provocative – we believe that the arts can change the way we understand ourselves and how we see the world.

Working Together
We expect every employee, department, and division to work collaboratively with all others, inspired by a shared purpose. We respect each other as individuals and colleagues. We encourage innovation and support one another’s efforts, recognizing that innovation involves risk.

What We Offer**
Our employees are at the center of the museum. As an employee, you will have access to numerous museum perks including, but not limited to:

Free general admission to the museum for you and your immediate family
Discounted guest tickets for admission
Discounts on gift memberships
Special staff tours and presentations from our curatorial and conservation teams
Discounts at the museum restaurant, museum cafés, and museum retail and online stores

We offer a comprehensive benefits package for employees* including:

Medical, dental, and vision benefits
Fully paid short-term disability insurance, long-term disability insurance, and life insurance
Health savings or flexible spending account program
Retirement savings program with museum match
Paid vacation, personal days, sick days, and holidays

*Eligibility for certain benefits is based on a variety of factors including the employee’s regular schedule and tenure.

Membership Representative

Philadelphia, PA

Part Time

Membership & Audience Engagement

Entry Level

We Are Committed to an Inclusive Workplace
At the Philadelphia Museum of Art, we actively seek to employ a diverse group of people who embody our organizational values. We welcome and encourage individuals of all backgrounds to apply, especially those from marginalized and underrepresented groups in the museum field, who are inspired by our shared purpose and enjoy working collaboratively with others.

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship or immigration status, color, disability, ethnicity, familial status, gender identity and/or expression, genetic information, marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other protected status.

How You Will Contribute
The Philadelphia Museum of Art is seeking professional and articulate Membership Representatives to retain and provide customer service to members on-site from the Perelman Building’s Membership Call Center.

Specifically, you will:

Conduct outbound phone calls to lapsed or current museum members.
Utilize various campaign strategies for membership renewal, acquisition and stewardship.
Speak with members of all levels, presenting the benefits of membership, Museum exhibitions, programming, and our historic general collection.
Perform other duties as assigned.

Your background and experience include:

Previous telemarketing and/or fundraising experience for non-profits is preferred.
A desire to make consultative outbound phone calls over the course of 3-6 hour shifts in a busy, but friendly, call center environment.
Basic computer proficiency, including experience with Microsoft Outlook, Teams and Raiser’s Edge is preferred, but not essential.

Position and Compensation Details

The hourly rate for this position is $16.75
This position is part-time, non-exempt working up to 20 hours per week.
The position requires the ability to work a flexible part-time schedule currently between the hours of 10:00am to 5:00pm, Monday through Friday
This position is part of the AFSCME Local 397 bargaining unit.
This position reports to the Assistant Manager of Membership Sales
Physical requirements:
- Able to remain stationary for extended periods of time, to utilize computers and other office equipment required of this job, to perform physically administrative duties in a typical interior office environment, gallery, or exhibit space, and to access most public and staff areas of the museum campus
- Able to move items up to 10 pounds
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

Application Timeline
Applications will be reviewed on a rolling basis. We encourage candidates to apply early as the position will close once we have a robust applicant pool or a candidate has been selected.

What We Offer
Our employees are at the center of the museum. As an employee, you will have access to numerous museum perks including, but not limited to:

Free general admission to the museum for you and your immediate family
Discounted guest tickets for admission
Discounts on gift memberships
Special staff tours and presentations from our curatorial and conservation teams
Discounts at the museum restaurant, museum cafés, and museum retail and online stores

Apply for this position

Required*

Apply with Indeed

First Name*

Last Name*

Email Address*

Phone*

Address

Resume*

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Cover Letter*

Desired salary

In 500 words or less please share some examples that demonstrate your commitment to advancing diversity, equity, inclusion, and access in your experience, and how will you do so in this position.*

How did you hear about this position?*

If other or employee referral, please be more specific about where or which employee.

Are you a current employee of the Philadelphia Museum of Art?*

Have you worked or volunteered for the Philadelphia Museum of Art in the past?*

Are you legally authorized to work in the United States?*

Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)?*

What name do you want others to use for you?

What pronouns do you want others to use for you? Examples: she/her/hers, he/him/his, they/them/their, ze/zi/zier, per/pers [Note: the questions below about are regulatory questions so the drop-down options are standard per federal guidelines.]

The following questions are entirely optional.

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.

Gender

Race/Ethnicity

Invitation for Job Applicants to Self-Identify as a U.S. Veteran

A “disabled veteran” is one of the following:
- a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
- a person who was discharged or released from active duty because of a service-connected disability.
A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Veteran status

I IDENTIFY AS ONE OR MORE OF THE CLASSIFICATIONS OF PROTECTED VETERAN LISTED ABOVE
I AM NOT A PROTECTED VETERAN
I DON’T WISH TO ANSWER

Human Check*

Submit Application

Free general admission to the museum for you and your immediate family

Discounted guest tickets for admission

Discounts on gift memberships

Special staff tours and presentations from our curatorial and conservation teams

Discounts at the museum restaurant, museum cafés, and museum retail and online stores

We offer a comprehensive benefits package for employees* including:

Medical, dental, and vision benefits

Fully paid short-term disability insurance, long-term disability insurance, and life insurance

Health savings or flexible spending account program

Retirement savings program with museum match

Paid vacation, personal days, sick days, and holidays

*Eligibility for certain benefits is based on a variety of factors including the employee’s regular schedule and tenure.

Membership Representative

Apply for this position