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Sales Associate

How You Will Contribute
Sales Associates at the Philadelphia Museum of Art take a critical and collaborative role optimizing the visitors’ store experience and driving revenue. The position participates in all areas of store operations and merchandising. Sales Associates are central to the daily and weekly store goals and objectives as they support fulfillment of customer orders in-store and online and may orchestrate the flow of inventory to the sales floor throughout the day. The position is required to easily transition from the sales floor to the distribution center in order to serve the critical need and priorities at any given time. Sales Associates foster a positive environment in all locations and demonstrate the responsibility of store staff to smile and be enthusiastic on the job. Applicants must be available to work a flexible schedule including weekends, evenings and holidays as needed.

Specifically, you will…

  • Provide exemplary customer service and sell.
  • Practice open and candid communication with sales associates and other staff.
  • Operate Retail technology systems and customer check-out procedures and teach others to do the same. Process sales quickly.
  • Adhere to strict cash handling procedures.
  • Maintain store equipment and fixtures as needed.
  • Manage and/or execute timely merchandise flow, replenishment and recovery.
  • Evaluate store level opportunities and critique merchandise assortments.
  • Track shipments as necessary.
  • Investigate and reconcile inventory discrepancies.
  • Participate with merchandising team on seasonal, core and new product assortments to determine placement and presentation in stores.
  • Maintain safe, organized, clean and secure work environments.
  • Relay accurate product information and project a knowledgeable and confident image. Teach others to do the same.


Your diverse background includes…

  • Motivated to build an optimal visitors’ experience and achieve Retail sales and profit goals through all means including sales, inventory management, merchandising, and visual display.
  • Driven by superior customer service with a focus on selling.
  • Able to learn quickly and retain large amounts of product knowledge.
  • Intuitive in communicating information to visitors with equal ability to listen.
  • Excellent organizational and efficiency skills.
  • Works well under pressure and time constraints within a fast-paced environment.
  • Team player who works well with others and shows courtesy and respect to colleagues.
  • Willing to assume responsibility and act accordingly.
  • Dependable.
  • Possesses good interpersonal skills with the ability of influencing visitors’ buying decisions.
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